Terms & Conditions

Introduction

Before you go ahead and sign up, download or use ThemeRox’s downloadable products, it’s important for the user to read, understand and agree to all our terms and conditions. We will assume that the user accepted our following terms of use given below when the user start using ThemeRox and/or ThemeRox’s products.

ThemeRox reserve the right to modify and change any terms and conditions at any time without any prior notice.

Product delivery

All of ThemeRox’s free downloadable products are always available to download directly. All of ThemeRox’s paid downloadable products can be downloaded through membership/subscriptions or as a single product. Paid products can only be downloaded and used after the payment of the product is received and verified. Our payments are processed in use of Paypal, Master Card, Visa, American Express and all major credit cards. User must read through, understand and agree with the terms and conditions of the payment systems, before making a payment for any of our membership/subscription plans.

Your membership/subscription information will be sent to you through email to the email address you used to register. In any case, your payment is not done successfully, we will have to review and download information manually. Hence it may delay up to 1 to 24 hours depending on the extent of our investigation that will be required in cases of any fraud alerts.
Our system may save all downloads my by user with premium memberships/subscriptions.

Product Compatibility/Updates

Our themes are developed to work on self-hosted WordPress sites, which can be downloaded from www.themerox.com. All themes are designed and developed to be compatible with the latest version of WordPress, but we cannot guarantee that in case of any older themes to work with future versions of WordPress. ThemeRox themes support the latest web browsers including (but not limited to) Safari, Google Chrome, Firefox and Internet Explorer 9+.

Paid theme updates are available to all ThemeRox’s club members while their club memberships/subscriptions is active.

License

ThemeRox themes and extensions are all GPL compliant. All PHP portions of our themes, components and styles are licensed under the GPL license of the parent platform. This, however, doesn’t mean that all of ThemeRox’s products are free. The customers must purchase ThemeRox’s products to use them. Any update, support and/or customer accounts are available to only those who purchase ThemeRox’s products.
The portions that are non-compiled, including images, style sheets and JavaScript of “Memberships” products are always protected through copyright/intellectual property.
All of our themes that are “Free” are released with all features of themes released under GPL and/or MIT licenses.

Modification

The user is allowed to modify any of ThemeRox’s products according to their requirements. The user is requested to check our documentation page and to question us on any matter on our forum before they modify to check for easier and/or better options to achieve what the user wants.

Unauthorized/Illegal Usage

It is strictly prohibited to use ThemeRox’s products for any illegal or unauthorized purposes, as well as to use the service that violates any laws in the user’s jurisdiction (including but not limited to copyright laws). Law violation of European Union and International Law is also prohibited. In particular, the user shouldn’t use our themes for pages that promote: terrorism, hard pornography, racism, vulgar content or warez software links.

The user cannot reproduce, duplicate, copy, sell, resell or exploit and any part of the Service, use of the Service, or access the Service without the express written permission by ThemeRox.
The copyright data must remain on all themes XML when purchased.

The user is strictly prohibited to place any of ThemeRox’s commercial products (themes and components), modified or unmodified in CD, websites or any other medium. The user cannot offer ThemeRox’s products for redistribution or resale of any kind without any written prior consent from ThemeRox. Particularly on ThemeForest, Template Monster or similar services. If the user wished to be a reseller, the user is requested to check our affiliate program by visiting our Affiliation page.

The user cannot purchase search engine’s or other pay per click (PPC) keywords (such as Google AdWords), or domain names that is in use by ThemeRox or ThemeRox trademarks and/or any variations.

Members of ThemeRox are solely responsible for all content that are posted on forum and activity that occurs under the members’ account.

ThemeRox reserves the right to block the user’s membership account immediately if any unpermitted behavior is detected.

The user is responsible for maintaining the security of their ThemeRox account and also for all activities in their account and any action taken in connection of their account. The user must notify ThemeRox immediately in case of any unauthorized use of their account or any other breaches in security.

Support

Once the user downloads ThemeRox products, the user may contact us for any support via the forum and our support staff will try their best to resolve any issues. ThemeRox will try to solve the smaller bug fixes through the forum, after which, we will update the core package. Themes and extension support is provided to verified customers only through the forum. Any requests on support made through email, tweet, facebook comments or any other method in most cases will be redirect to the forum. If user requires support on additional modification of the themes, then there are two options.
Wait for the time period till further development of the product.
The user may also hire an expert. (We also provide customization services.
The user is request to check our Support policy where the description of our support is available.

Ownership

The user cannot claim intellectual or exclusive ownership of any of our products, modified or unmodified. All products are property of ThemeRox. ThemeRox’s products are as it is without any warranty of any kind, expressed or implied. ThemeRox will not be liable for any damage including (but not limited to) direct, indirect, special, incidental or consequential damages or other losses arising from the use or inability to use our product.
The condition above is not valid for those themes and extensions which are released under the license of GNU/GPL. For more information regarding license, please visit GNU page.

Anti-fraud

Instant downloads will be available after registering for ThemeRox. Customer purchases can be pending for manual check up for anti-fraud to review the payment system. Details of payment will be received by the user through email. Anti-fraud checks occur due to the growing number of fraudulent transactions for users who are not actually cardholders of the credit cards used for purchases. ThemeRox reserve the right to suspend customer accounts for manual anti-fraud check that may take upto 24 hours and may also be suspended for longer time period for further investigations.

Price Changes and Discounts

Themerox reserves the right to discontinue a subscription/membership temporarily or permanently with or without notice, at any time.
ThemeRox offers discounts for different occasions. Only one discount can be applied for a product at a time. We offer discounts on subscriptions renewal, occasions such as Black Friday and other occasions when the user can utilize applied discount rates. The user cannot use both renewal and occasional discount at the same time. User can utilize one discount at a time for purchase/renewal.

Warranty

ThemeRox products are provided to users “as they are” without any sort of warranty, expressed or implied. Products are guaranteed to function properly upon proper user installation, activation and options configuration of the products. ThemeRox doesn’t guarantee compatibility with any 3rd party plugins. The user is requested to ensure the browsers in use for ThemeRox products are compatible as we cannot guarantee themes to be compatible for all browser combinations.
We are not authorized to give stock pictures and certain genuine kind textual styles (TTF) that may be utilized on any or the majority of the provided formats. These require the users’ own or to purchase from their particular proprietors.

Members will have access to the forums. ThemeRox does not commit to monitor the discussions on the forum, but rather we hold the rights to react and answer the inquiries.

No returns/refunds will be offered for digital products aside from a few cases for more subtleties please read our refund arrangement policy.

ThemeRox maintains whatever authority is needed to change or alter current Terms and Conditions with no earlier notice.